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Server Reuirements Errors - by Deepak Sahu

This topic has 8 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

Deepak Sahu

Participant

September 8, 2020 at 07:59

https://www.8theme.com/topic/server-requirement-errors/#post-250726

Hey, this error is back again. As I said, the PHP limit is hardcoded to 120…
Help.

#250754 Copied Theme version: 7.0.0.

7 Answers

Rose Tyler

Support staff

September 8, 2020 at 13:50

Hello,

Here is what I can see on your site – https://prnt.sc/udn123 Clear cache and check one more time.

Regards

#250792 Copied

Deepak Sahu

Participant

September 10, 2020 at 05:44

I have noticed, that this error prompts sometimes and sometimes not. I tried to clear cache, right now I see the error, yesterday it wasn’t there. https://prnt.sc/ueo3iq

#250992 Copied

Rose Tyler

Support staff

September 10, 2020 at 10:39

Our theme just checks the value and show it, using the same principle as WooCommerce plugin (WooCommerce > Status), but doesn’t affect it.

Regards

#251029 Copied

Deepak Sahu

Participant

September 11, 2020 at 05:42

Hey, here’s what my hosting provider says:

“As I previously mentioned, the server value is higher than the requirements of the software. This means that there is something preventing the checker of XStore from checking the correct value.

Yesterday, you updated the WordPress core to latest version, which resolved the issue. Updating the version of WordPress basically replaces the core files with latest ones.

I checked index.php and wp-config.php and found malicious code in both of them. I deleted it and verified that the checker detects the correct value after that:

http://prntscr.com/udhw6y

I scanned the whole site for malware and sadly there are many malicious files:

[b][HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-includes/SimplePie/Decode/HTML/afxbhuzi.php
[HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-includes/SimplePie/Content/Type/dmxtkadi.php
[HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-includes/rest-api/fields/ykiwghwo.php
[HEX]stream_context_func [04/09/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-includes/IXR/.7b6a07f9.ico
[GEN]obfuscated_globals [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-includes/Text/Diff/Engine/epgizufk.php
[HEX]php_include_obf_local [11/03/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/.tmb/index.php
[HEX]php_include_obf_local [12/01/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/.quarantine/index.php
[HEX]raw_url_decode [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/uploads/revslider/stark-newsletter/rkecalii.php
[STR]eval_gzinflate_base64d_1 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/fonts/roboto/ptl0sh2wqp_index.php[/b]
[HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/plugins/contact-form-7/images/invszfex.php
[GEN]obfuscated_globals [25/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/plugins/mailchimp-for-wp/includes/forms/class-form-element.php
[HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/plugins/revslider/ahbcsarh.php
[HEX]obfuscated_php_code_5 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/plugins/cookie-notice/hadwdxnp.php
[HEX]stream_context_func [08/09/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/wp-content/plugins/wwp-vc-gmaps/.9ef9ab9c.ico
[STR]eval_gzinflate_base64d_1 [14/08/20] /home/u928-dvtk9ue8art3/www/pkkart.com/public_html/ucbmdy4f3l_index.php

Our technical support team is not specialized in removing malicious code, so it would be best to discuss the case with your developer. The bolded files from the report are not part of the WordPress core and you should be able to delete them without affecting the site.

About the rest, I would advise you simply to reinstall wwp-vc-gmaps, revslider, mailchimp-for-wp and cookie-notice plugins. This will refresh their filesystem with clean ones.

Once you delete all malicious files, feel free to update this ticket and we will re-scan the site for malware to confirm the results.”

https://prnt.sc/ufbaj2
https://prnt.sc/ufbao8

#251098 Copied

Rose Tyler

Support staff

September 11, 2020 at 11:01

Hi,

Looks like your site was hacked, check mentioned files and delete malware code.
Re-install plugins as was recommended by your hosting. Archives of plugins you can find here – https://www.8theme.com/downloads/
As you can see theme files are not mentioned + our theme was checked by Envato, so doesn’t contain any malware code by default.

Regards

#251131 Copied

Deepak Sahu

Participant

September 18, 2020 at 20:12

https://prnt.sc/ujqikk

Check this out

#251854 Copied

Olga Barlow

Participant

September 21, 2020 at 09:41

Hello,

Point is that we are not the plugin authors. We are theme developers and the mentioned plugins are just come bundled with our theme. We download the plugin archives from http://codecanyon.net/ and include then to theme according to extended license and author permission.
If you download the source copies of the mentioned plugins from the Downloads folder, extract archives and check them you won’t find the mentioned malware files.

From the last message, I suppose that your hosting provider scanned and removed the malware files. You may install some security plugin to prevent hacking https://kinsta.com/blog/wordpress-security-plugins/

Regards

#252046 Copied
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