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Server requirements error – DEMO content cannot being installed without installation errors

This topic has 4 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Wesley

Participant

December 2, 2024 at 00:01

Hi there,

I have setup a clean install of WordPress and the Xstore theme.
I want to Import all DEMO content of Electronic Mega Market.
I tried this no 3 times but I keep on getting the same errors.

Can’t install this and that regarding the server requirements.
We are already running this theme on another website on the same server.

I don’t know what is the problem.

Could you please help out?

I made a login for you guys

#426081 Copied

3 Answers

Wesley

Participant

December 2, 2024 at 00:04

See private content area

Please contact administrator
for this information.

#426082 Copied

Tony Rodriguez

Support staff

December 2, 2024 at 05:00

Hello, @Wesley,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

3/ Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team.

#426093 Copied

Andrew Mitchell

Support staff

December 2, 2024 at 10:29

Dear Wesley,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Server requirements error – DEMO content cannot being installed without installation errors

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