Serval bugs : image layout and shop filter

Hello,

Thank you for reaching out to us with your concerns regarding the desktop and mobile versions of your website.

We can’t log in https://prnt.sc/bL0bkoNFtTV5 Please check the credentials.

We do not see screenshots from you, please provide them.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

To assist us in comprehending your issue more effectively, we kindly request that you provide screenshots or videos illustrating the problem. This will enable us to offer you the most accurate support.

There are errors from a 3rd-party plugin on your site https://prnt.sc/9wTsyi857qE- , to fix them, disable the plugin or contact the support team of the plugin.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

1/ Please edit the Home page using Elementor > settings of the first section on the page > disable this option https://prnt.sc/7Y0X3aF7Y8vg > Save changes, and check the Slider on frontend.

2/ There is a critical error on your Shop page, and WooCommerce > Status > Logs > shows problems from 3rd party plugin. Please disable external plugins and check if it fixes the issue on your Shop page.
Let us know results.

3/ Regarding the screenshot provided at https://prnt.sc/ogKYqVKARRNp, we would be grateful for additional clarification. Please ensure your explanation is detailed, as brevity in your responses can sometimes make it challenging for us to fully understand the issue at hand.

Best Regards,
8Theme’s Team

Hello,

3/ We kindly request that you provide us with a video recording of the issue you are encountering. This will greatly assist us in understanding the problem more clearly.

4/ There is no option to upload a custom logo for the mobile version. You can only change Header Builder > Multiple headers > edit custom header > Logo image https://prnt.sc/TnGDf9sVV_XS or https://prnt.sc/dLlG8k05V8uc

Best Regards,
8Theme’s Team

Hello,

Thank you for the video.

The problem is cause by 3rd party plugin – https://prnt.sc/1P7z-53ADOZs
, please try to use the next custom CSS code to fix this issue:

.woocs_auto_switcher {
    width: 75px !important;
    height: 70px !important;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team