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Self-hosted video - by Jens - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

Jens

Participant

November 21, 2015 at 12:18

Hi, I’ve tried to embed a self-hosted video on: http://www.jensengrill.com/da (pls scroll half way down)
All I get is a black box and a “download” text – I’d like to display the first frame and the play button. I used all kinds of VC elements but nothing shows it as expected/default.

What to do pls?
Thanks for your time.
Jens

#100647 Copied

6 Answers

Eva Kemp

Support staff

November 21, 2015 at 18:07

Hello,

Unfortunately there is no element for self-hosted video. You have to upload your video to Youtube or Vimeo and show it using Video Player element in VC editor.

Regards,
Eva Kemp.

#100678 Copied

Jens

Participant

November 22, 2015 at 14:09

Hi there Eva, I think I’m not quite following you. The VC elements working as a WP text container should be able to reflect a standard WP function. Like I’ve tried on the frontpage, i.e. not using the youtube video element.

If VC can’t, then your theme alone should without VC be able to show standard WP functionality. I’ve tried this as well here: http://www.jensengrill.com/da/test-af-video/ using plain WP page creation.

But that doesn’t work as well?

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Jens

Participant

November 23, 2015 at 14:55

Hi, I would appreciate a clarification – If you need to login I’ve given you info in the private content.
Thank you very much.

Please, contact administrator
for this information.

#100861 Copied

Eva Kemp

Support staff

November 23, 2015 at 16:08

Hello,

As you can see there is an error that video can’t be loaded:
http://storage3.static.itmages.com/i/15/1123/h_1448291000_7628299_00928a6de8.png

The same issue persists with default WordPress theme too, activate Twenty Fifteen theme and check.

You may try to use some plugin to achieve what your want.

Regards,
Eva Kemp.

#100879 Copied

Jens

Participant

November 23, 2015 at 16:28

Thanks for looking into it so quick. It should work with wp default so maybe it’s the video encoding. I’ll do some tests…

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Eva Kemp

Support staff

November 23, 2015 at 16:41

Hello,

You’re welcome.

Let us know if further assistance is needed.

Regards,
Eva Kemp.

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