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Selection dropdown menu not working - by luxecreative

This topic has 4 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

  • Avatar: rpalach
    luxecreative
    Participant
    February 29, 2016 at 18:42

    Hello it appears my site’s ‘Selection’ dropdown menu is not working. Users are to select the size of product to purchase, but no options are appearing?

    #115511 Copied
    3 Answers
    Avatar: stan
    Stan Russell
    Participant
    March 1, 2016 at 08:39

    Hello rpalach,

    please provide us with admin credentials for your site in private content. We will check this issue.

    Regards,
    Stan Russell.

    #115548 Copied
    Avatar: rpalach
    luxecreative
    Participant
    March 1, 2016 at 18:03

    Here are my wordpress credentials:

    Please, contact administrator
    for this information.
    #115705 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 2, 2016 at 10:07

    Hello,

    You’re using old theme version, which is not compatible with the latest Woocommerce version.
    Please update the theme to 2.11 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #115765 Copied
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