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Searchbar options from the customization interface is not loading

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

zzzz

Participant

May 17, 2023 at 21:18

Please, contact administrator
for this information.

#357059 Copied Theme version: 9.1.4

1 Answer

Tony Rodriguez

Support staff

May 18, 2023 at 05:50

Hello, @zzzz,

If you are experiencing issues with the search bar options not loading in the Xstore theme on your WooCommerce site, there are a few steps you can take to troubleshoot the problem:

1. Clear your browser cache: Sometimes, cached files can interfere with the loading of new options. Clearing your browser cache can help resolve this issue.

2. Check for conflicts with other plugins: The two AJAX search filter plugins you installed previously might have left behind some conflicting code. Ensure that you have completely removed these plugins and their associated files. Additionally, disable any other plugins that might be conflicting with the Xstore theme temporarily to see if that resolves the issue.

If the issue persists, we recommend making your site live on a test live server and sharing your site WP Admin URL and Credentials with us under the private content area of this topic so that we will further look into it for you.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#357067 Copied
Tagged: customization, interface, not working, options, searchbar, seo friendly, themes, woocommerce, wordpress
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