Search suggestions not working on first page load (CookieYes related?)

This topic has 2 replies, 2 voices, and was last updated 1 week ago ago by Andrew Mitchell

  • Avatar: Rohsel
    Rohsel
    Participant
    April 10, 2026 at 09:36

    Hello,

    We have noticed an issue with the search suggestions on the website.

    On the first page load, after clicking into the search input field, the search suggestions do not appear. The search input is active, but no autocomplete / suggestions dropdown is displayed.

    Only after interacting with the CookieYes consent banner (for example clicking “Accept all”) and then refreshing the page, the search suggestions start working correctly and are displayed as expected.

    This behavior is reproducible and seems to be related to the initial page load before cookie consent is given.
    Could you please help us diagnose the cause of this issue (e.g. JavaScript execution, cookie consent blocking, initialization order) and propose a fix, so that the search suggestions work correctly on the first visit without requiring a page refresh?

    Screenshots showing the issue before and after refresh are attached.

    Could you help me please?

    URL of shop main page:
    https://rohsel.pl/

    Best regards,
    Marek

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    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 10, 2026 at 13:59

    Hello, Rohsel,

    Unfortunately, this is how it is supposed to work. In order for the suggestions to function properly, cookie data must be stored. However, we do not record this data until the user accepts the policy, as doing so beforehand would constitute a violation of that policy.

    Best regards,
    8Theme Team

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