Search setting – articles after product search

This topic has 10 replies, 4 voices, and was last updated 3 months ago ago by tonis

  • Avatar: tonis
    tonis
    Participant
    September 3, 2025 at 12:49

    Hello,

    after the search results, there is displayed a block with related articles. How to remove it? I have a multilanguage site (wpml) and the block does not work well, it displays also articles from other languages.

    9 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 4, 2025 at 08:09

    Hello,

    Thank you for reaching out to us.

    You can find detailed information and guidance on how to use the XStore Search Results Page Builder with Elementor at the following link:
    https://www.8theme.com/documentation/xstore/xstore-builders/xstore-search-results-page-builder-with-elementor/

    Or go to Header Builder with Elementor > edit template > Search element settings > remove Posts type https://prnt.sc/oSrjcYQx0QIm

    If you have any further questions or need additional assistance, please don’t hesitate to contact us.

    Best regards,
    8Theme’s Team

    Avatar: tonis
    tonis
    Participant
    September 4, 2025 at 09:07

    Hello

    in the search setting the posts are off, anyway I get in the results a box like in the screen.

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 4, 2025 at 09:23

    Hello,

    https://prnt.sc/EBuxjg809vdH – Unfortunately, we are currently unable to log in to your website. We kindly ask you to either create the desired layout using the Search Results Page Builder or adjust the settings to allow us access to your site. We kindly request that you disable the restriction for users in Ukraine and let us know.

    Warm Regards,
    The 8Theme Team

    Avatar: tonis
    tonis
    Participant
    September 4, 2025 at 10:13

    here is the access

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 4, 2025 at 12:22

    Dear Toni,

    We hope this message finds you well.

    We are still unable to access your website, as shown in the following screenshot: https://prnt.sc/BD42BSV4NQzy.

    Could you kindly double-check the issue at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: tonis
    tonis
    Participant
    September 4, 2025 at 12:48

    Hi, the security is off now, please try again.

    Avatar: Justin
    Luca Rossi
    Support staff
    September 4, 2025 at 13:13

    Dear @tonis,

    We hope this message finds you well.

    It appears that you were previously using the XStore Header Builder. To proceed, please navigate to XStore > Header Builder and ensure that it is enabled. Once enabled, go to the “Search” section and remove the “Posts” type, as shown in the following screenshot: https://prnt.sc/wetbaXEIFXkw.

    If you are unable to locate this setting, we kindly ask you to temporarily disable your firewall, as we are currently unable to access the XStore Customizer.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: tonis
    tonis
    Participant
    September 4, 2025 at 13:19

    Oh finally, that has helped. Thanks!

    Avatar: tonis
    tonis
    Participant
    September 4, 2025 at 13:20

    Thanks for the support! My topic “Search setting – articles after product search” has been successfully resolved.

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