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Search results page display no results but popup shows results

This topic has 3 replies, 3 voices, and was last updated 2 weeks, 6 days ago ago by Tony Rodriguez

Edgar

Participant

April 4, 2025 at 12:54

When I do a search with the popup search bar in my header menu, in the popup it shows results but if I click on search, it shows no results. See photos.

Please, contact administrator
for this information.

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support staff only.

#439772 Copied Theme version: 9.4.8

2 Answers

Alex Carter

Support staff

April 4, 2025 at 13:36

Hello,

Thank you for reaching out to us.

1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ It is possible that the cause of this is related to cached data.

We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

WooCommerce > Status > Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Warm Regards,
The 8Theme Team

#439782 Copied

Tony Rodriguez

Support staff

April 29, 2025 at 22:28

Dear Edgar,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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The issue related to '‘Search results page display no results but popup shows results’' has been successfully resolved, and the topic is now closed for further responses

Search results page display no results but popup shows results

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