Search results not showing products - by Enmanuel Rostran

This topic has 5 replies, 3 voices, and was last updated 1 days, 12 hours ago ago by Tony Rodriguez

  • Avatar: Enmanuel_Rostran
    Enmanuel Rostran
    Participant
    December 1, 2025 at 18:08

    Hello XStore Support Team,

    I hope you’re doing well.

    I’m experiencing an issue with the product search results and category pages on my website.

    1. Search Results Issue:
    When I type a keyword in the search bar (for example: “lampara”), the AJAX search works correctly and shows the suggested products.
    However, when I click “View all results”, the results page loads but no products are displayed. Instead, I get the message: “Unfortunately, no products match your criteria”, even though those products do exist and appear in the quick search dropdown.

    2. Shop and Category Pages Issue:
    When I open the /shop/ page or click on any product category (for example: Lighting), the same issue occurs:
    The page loads, but no products are shown, despite the fact that products are properly assigned to those categories.

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    4 Answers
    Avatar: Enmanuel_Rostran
    Enmanuel Rostran
    Participant
    December 1, 2025 at 18:14

    I’ll send you the login details privately.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 1, 2025 at 20:39

    Hello @Enmanuel Rostran,

    Please check now. We have installed all the latest patches: https://prnt.sc/6S4VRmuvtbPt
    For more information about the XStore patcher, please visit: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Enmanuel_Rostran
    Enmanuel Rostran
    Participant
    December 1, 2025 at 21:20

    Thanks for the support! My topic “Search results not showing products” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 1, 2025 at 21:20

    Dear Enmanuel Rostran,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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