Search result string translation issue in shop page

This topic has 8 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Filip

  • Avatar: Filip
    Filip
    Participant
    May 11, 2025 at 18:46

    Hi,

    I have translated the Search Results for: strings for both the plugin and the theme and it still keeps displaying the original english version.

    Thanks for help,
    Filip

    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 12, 2025 at 07:07

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Filip
    Filip
    Participant
    May 12, 2025 at 21:48

    Hi,

    I am sending the login credentials.

    Best regards,
    Filip

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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 13, 2025 at 08:19

    Hello,

    We appreciate your prompt response.

    Could you please provide temporary FTP access?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Filip
    Filip
    Participant
    May 13, 2025 at 21:41

    Hello,

    I’m sending the url that should get you inside the ftp without any login popup. Should you have any trouble getting in, please let me know, I’ll create the creedentials.

    Thanks,
    FIlip

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 14, 2025 at 10:53

    Hello @Filip
    Please, check the translation for searchable string in “PRO Elements” plugin translations of Loco translate plugin. We tried to login to your dashboard but the access you provided is not correct now. If you need any other assistance update the wp-admin credentials.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Filip
    Filip
    Participant
    May 14, 2025 at 19:12

    Hi,

    I haven’t touched anything regarding users and their login or authentication. Regardless, the possible fix you suggested proved to work and, therefore, I have to say THANKS!

    Avatar: Filip
    Filip
    Participant
    May 14, 2025 at 19:12

    Thanks for the support! My topic “Search result string translation issue in shop page” has been successfully resolved.

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The issue related to '‘Search result string translation issue in shop page’' has been successfully resolved, and the topic is now closed for further responses

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