Search on menu bar takes forever to respond also search results page takes long to load

This topic has 2 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: ash
    ash
    Participant
    August 18, 2023 at 08:05

    Search on the menu bar takes forever to respond and show results realtime, also search results page takes long to load when you click “view all results”

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2023 at 09:04

    Hello,

    Thank you for contacting us and for using XStore.

    Ajax search result speed depends on server response time and DB structure. Theme sends requests to your DB and waits for response. So, if it’s slow, ​try to speed up the server response time. We can do nothing with it. You may contact your hosting provider.

    We’ve checked the search on your site and it doesn’t look slow (video example in the Private Content area).
    Please check the search from different browsers.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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