Search fild layout is not okay in desktop mood

This topic has 4 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Rakibul
    Rakibul
    Participant
    December 20, 2023 at 08:01

    Please make it as wide as I selected in the screenshot.

    https://jorurishop.com/wp-content/uploads/2023/12/searche-alignment-is-not-okay.png

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 20, 2023 at 12:08

    Hello, @Rakibul,

    Thank you for contacting us and for using XStore.

    To resolve your issue, kindly adhere to the following steps provided.

    1/ Upon thorough investigation, we have verified the functionality of the same option on our test site, and it is working correctly. The issue only persists on your site

    We suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your Child Theme.

    2/ To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lose settings of elements, just need to set elements to desired positions after the reset. https://ibb.co/m8LyJSK

    3/ We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site https://ibb.co/SNcVHfT ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Yours sincerely,
    The 8Theme Team.

    Avatar: Rakibul
    Rakibul
    Participant
    December 21, 2023 at 15:25

    But I can not stop cdn. these are my dropship products. after resetting this problem has not been solved. and I am not using any third party plugins accept essential with your theme.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2023 at 16:50

    Hello, @Rakibul,

    We would like to inform you that we have updated the settings in the Header Builder. We kindly request that you review the changes at your earliest convenience.

    Yours sincerely,
    The 8Theme Team.

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The issue related to '‘Search fild layout is not okay in desktop mood’' has been successfully resolved, and the topic is now closed for further responses

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