Seach funticion not working as I would like it to

This topic has 4 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

  • Avatar: ryan@rrwebdesign.co.uk
    ryan@rrwebdesign.co.uk
    Participant
    January 24, 2024 at 12:57

    Hi,

    I have an issue where plurals of products when searching is not bringing up the correct products,

    when searching elephant and elephants, even though all products are called elephant, if you search the plural its not working correctly.

    Also the same with categories, if I search the name of a category its not bringing up everything inside that category.

    I would also like to extend the search to pick up and keywords for products that I assign tags too, if tags could be added that would be great

    Please see video

    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 24, 2024 at 14:10

    Hello, @ryan@rrwebdesign.co.uk,

    Please submit your requests on our Taskboard at https://www.8theme.com/taskboard/.

    This platform allows other customers to view and vote on proposed enhancements, potentially influencing their prioritization and development.

    Our theme has search by the products, product SKU, pages, posts (Theme Options > Header builder > Search). If you want to have any other types of search (by category title, tags etc) you can use an additional plugin or submit additional customization requests https://www.8theme.com/account/#etheme_customization_panel

    Best regards,
    The 8Theme Team

    Avatar: ryan@rrwebdesign.co.uk
    ryan@rrwebdesign.co.uk
    Participant
    January 24, 2024 at 15:58

    do you know of an extra plugin I can use?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2024 at 16:11

    Hello,

    Thank you for getting in touch with us.

    We are unable to provide such recommendations as we have not officially tested such plugins with XStore.

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    The 8Theme Team

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