Scrolling issue with your Demo “Games Dark”

This topic has 7 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Brunos
    Brunos
    Participant
    March 31, 2025 at 10:30

    Hello, my site is online and I currently working on the redesign of this site in a new staging site.
    I like your “Games Dark” demo and decide to install it in the staging site.
    However I have a big problem when I scroll down the elements are doubled and superimposed, making the site difficult to read and impossible to add a product into the caddy.
    What’s more, the beginning (title and photo) is hidden by the header.

    Please see attached image.

    For information I use the plugin called ‘Extra Product Option’, but this is not the problem.
    This plugin is used and works perfectly on the live site. I even test the plugin on another staging site with another demo of yours (Home Decor 02) and works perfectly too.

    Regards

    Please, contact administrator
    for this information.
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    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 31, 2025 at 10:50

    Hello, Brunos,

    Thank you for reaching out to us.

    1. We’ve disabled the header overlap option for you – https://prnt.sc/bgbU2efMZcCV
    https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    2. We’ve disabled the sticky option https://prnt.sc/fsPUa-7i9qSu to solve the problem. Please clear the cache and check the result.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Brunos
    Brunos
    Participant
    March 31, 2025 at 10:57

    Hello Alex,
    thank you very much it works perfectly.
    I’d like to take this opportunity to ask another question on this same page.
    How can I reduce the size of the image to my liking? I had looked in Xstore Builders (Single Product), but I didn’t find the solution.

    Regards

    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 31, 2025 at 12:08

    Hello, Brunos,

    You’re welcome!

    Could you please provide a screenshot to help us better understand your request?

    Best Regards,
    8Theme’s Team

    Avatar: Brunos
    Brunos
    Participant
    March 31, 2025 at 12:45

    Sure,
    here is a screenshot.

    Regards

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 31, 2025 at 12:53

    Hello,

    Thank you for your message and for providing the screenshot.

    XStore Builders > Single Product Builder > edit template https://prnt.sc/17p2weSxVc3e > We’ve changed the width of containers – https://prnt.sc/CI9tjEmoypq- Please clear cache and check.

    If you need further assistance, feel free to ask—I’m happy to help!

    Best Regards,
    8Theme’s Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 31, 2025 at 12:55

    Dear Brunos,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Scrolling issue with your Demo “Games Dark”’' has been successfully resolved, and the topic is now closed for further responses

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