Screets chat problem - by myanez - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: myanez
    myanez
    Participant
    August 16, 2015 at 08:29

    Hi,

    I have installed the screet chat plugin and in the home of the site I see the chatt box… and is always offline… I enter in the admin in “chat console” but it doesnt work.. the chat is always offline.

    Can you help me please?

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 09:33

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: myanez
    myanez
    Participant
    August 17, 2015 at 19:59

    Sending credentials…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 18, 2015 at 07:57

    Hello,

    The same issue persists with default WordPress theme too, activate Twenty Fifteen theme and check.
    Please refer to Screets Chat topic concerning this issue:
    http://screets.com/i/forums/topic/always-offline-never-online/

    Regards,
    Eva Kemp.

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