Sales Booster – Shipping Progress Bar in Basket calculating incorrectly with Multi-Buy Discount

Hello, Cookster Creative

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

Dear @Cookster Creative,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

Dear @Cookster Creative,

After reviewing your checkout page, we identified several errors in the Console Log: https://prnt.sc/WA3Hd_InLDMZ.

We recommend disabling all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). Once this is done, please clear your browser cache and check the page again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, could you please create a staging site for our testing? You may use the staging feature provided by your hosting service or install this free plugin to create a staging site: https://wordpress.org/plugins/wp-staging/

Best regards,
8Theme Team

Hello @Cookster Creative,

We apologize for the delayed response due to the weekend.

Could you please let us know if there is a way to disable the username and password prompt shown here: https://prnt.sc/GjIlXwclSykl?
It repeatedly requests us to enter the login information.

Best regards,
The 8Theme Team

Dear @Cookster Creative,

By default, the cart progress bar is calculated only on the cart page.

If you would like it to function on the checkout page as well, please add the following custom code to the functions.php file located in your child theme:

add_action('wp_footer', 'n2t_wp_footer');
function n2t_wp_footer() {
    ?>
    <script>
        (function($) {
            "use strict";

            $(document).on("updated_checkout", function() {

                let $progressAmount = $(".et-cart-progress-amount");

                let subtotalText = jQuery('.product-subtotal .woocommerce-Price-amount').first().text();

                let subtotal = subtotalText.replace(/[^0-9.-]+/g, "");
                let target = $progressAmount.attr("data-amount");

                console.log(subtotal);

                let decimals = etConfig.woocommerceSettings.cart_progress_num_decimals;
                let remainingFormatted = "";
                let progress = (subtotal / target) * 100;

                progress = progress.toFixed(3);
                progress = parseInt(progress);
                if (progress > 100) progress = 100;

                $(".et_cart-progress-bar").attr("value", progress);
                $(".et-cart-progress").attr("data-percent-sold", progress);

                if (progress < 100) {
                    let remaining = (target - subtotal).toFixed(decimals);
                    let parts = remaining.split(".");

                    // Format thousands
                    if (parts.length > 1 && parts[0].length > 3) {
                        parts[0] = parts[0].substring(0, parts[0].length - 3)
                            + etConfig.woocommerceSettings.cart_progress_thousand_sep
                            + parts[0].substring(parts[0].length - 3);
                        remainingFormatted = parts[0] + etConfig.woocommerceSettings.cart_progress_decimal_sep + parts[1];
                    } else if (parts[0].length > 3) {
                        remainingFormatted = remaining.substring(0, remaining.length - 3)
                            + etConfig.woocommerceSettings.cart_progress_thousand_sep
                            + remaining.substring(remaining.length - 3);
                    } else {
                        remainingFormatted = remaining;
                    }

                    // Add currency
                    switch (etConfig.woocommerceSettings.cart_progress_currency_pos) {
                        case "left":
                            remainingFormatted = $progressAmount.attr("data-currency") + remainingFormatted;
                            break;
                        case "right":
                            remainingFormatted += $progressAmount.attr("data-currency");
                            break;
                        case "left_space":
                            remainingFormatted = $progressAmount.attr("data-currency") + " " + remainingFormatted;
                            break;
                        case "right_space":
                            remainingFormatted = remainingFormatted + " " + $progressAmount.attr("data-currency");
                            break;
                        default:
                            remainingFormatted = $progressAmount.attr("data-currency") + remainingFormatted;
                    }

                    // Output
                    $progressAmount.html(remainingFormatted);
                    $(".et-cart-progress-bar").addClass("in-process");
                } else {
                    $(".et-cart-progress-bar").removeClass("in-process");
                }
            });

        })(jQuery);
    </script>
    <?php
}

Best regards,
8Theme Team

Hello @Cookster Creative,

Could you please confirm whether the website is currently down on your end as well?

We are unable to access it at the moment.

Best regards,
The 8Theme Team

Dear Cookster Creative,

We believe that our IP address (171.235.88.118) may have been blocked by your hosting provider.
Could you please assist us by whitelisting this IP address?

Thank you for your help.

Best regards,
The 8Theme Team

Hello @Cookster Creative,

We apologize for the delay in our response. We have been investigating the issue on your web-site and providing support to other customers as well. During our review and while working on a solution, we noticed that we are currently unable to access or log in to your staging website. We kindly ask for your assistance in resolving this matter. If you require our IP address, we have included it in the private content.

Additionally, we would appreciate it if you could provide us with FTP access to your staging website, as this would greatly assist us in addressing your request.

We would also like to recommend our plugin, SalesMax, available at https://www.8theme.com/salesmax/. This plugin includes a “Buy More, Save More” feature (among many others) that offers enhanced customization options and an improved UI/UX for websites.

You can find more details in our documentation: https://www.8theme.com/documentation/salesmax/.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Cookster Creative,

Could you please check it now? We have improved the previous custom snippet and attached videos of our tests on your Cart and Checkout pages. Kindly verify whether the calculations are now correct.

Best regards,
Jack Richardson
The 8Theme Team