Thank you so much for purchasing our theme and contacting our support center.
1) To address your concern, we kindly request you update your XStore Theme and XStore core plugin to the most recent version. https://xstore.8theme.com/update-history/
You can find the necessary instructions for these updates at the following links:
Theme Update: https://xstore.helpscoutdocs.com/article/63-theme-update
Plugins Update: https://xstore.helpscoutdocs.com/article/37-plugins-update
After the theme update, you need to clear all cache. Your problem is caused by cache, please clear cache of plugin, server and cache of the browser.
2) If you wish to disable the lazy load effect, kindly adhere to the following instructions:
1. Go to ‘Edit Page with Elementor’.
2. Move to each element’s ‘Settings of Element’.
3. Select ‘Advanced’.
4. Choose ‘XStore ajaxify’.
5. Locate ‘Lazy loading’ and switch it to ‘Off’.
6. Lastly, update the settings.
For a visual representation of these steps, please refer to the attached image: https://imgur.com/Zh7ZmGw
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