Sales booster progress bar when free shipping is available

This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Dee
    Dee
    Participant
    May 16, 2023 at 20:36

    Progress bar doesn’t show the message “Congratulations! You’ve got free shipping.” when free shipping is available for the order. In my case, I got some products that make the entire order free shipping based on a shipping class. In checkout it says “Free Shippping” but the progress bar on the mini-cart and also on the cart page itself is strictly based on the {{Et_price}} How can we make the progress bar shows success message when the order is free shipping anyway regardless the {{Et_price}}

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 17, 2023 at 06:40

    Hello, Dee,

    Thank you for reaching out to us and allowing us the opportunity to clarify the functionality of the Xstore theme’s “Progress Bar” feature.

    To utilize the “Progress Bar” feature effectively, please ensure that you have enabled the option in the theme settings and configured it according to your specific requirements. Once the feature is enabled and set up correctly, it should work as expected.

    However, please note that the “Progress Bar” feature does not work in conjunction with WooCommerce shipping or products that offer free shipping based on a shipping class. This limitation is important to consider when using the feature in your store.

    For further guidance, please read our theme documentation here:

    https://xstore.helpscoutdocs.com/article/134-progress-bar
    https://xstore.helpscoutdocs.com/article/137-cart-checkout-progress-bar

    We hope this information clarifies the functionality of the “Progress Bar” feature and assists you in effectively using the Xstore theme.

    If you have any further questions or require additional support, please don’t hesitate to reach out to our customer service team.

    Thank you for choosing our Xstore theme, and we appreciate your understanding.

    Best Regards,
    8Theme’s Team

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