Sales booster is not working I cannot edit or deactivate

This topic has 13 replies, 4 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

  • Avatar: Alpha111
    Alpha111
    Participant
    May 28, 2024 at 18:10

    when I want to click on the settings button nothing happens and if i click on deactivate it just keeps spinning

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    May 29, 2024 at 05:11

    Hi @Alpha111,

    Did you apply the Patcher already? Please also update XStore theme to the latest version.

    We can see that the Sales Booster settings are working fine now.

    Best Regards,
    8Theme’s Team

    Avatar: Alpha111
    Alpha111
    Participant
    May 29, 2024 at 12:10

    yes i did apply the Patcher but still it doesnt work

    Avatar: Justin
    Luca Rossi
    Support staff
    May 29, 2024 at 12:21

    Dear @Alpha111,

    We hope this message finds you well.

    We have reviewed the Sale Boosters settings and confirmed that they are functioning correctly. Could you please recheck at your convenience?

    Additionally, please ensure that all caches have been cleared.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    May 29, 2024 at 12:23

    its not working on chrome or edge only in opera

    Avatar: Justin
    Luca Rossi
    Support staff
    May 29, 2024 at 14:08

    Dear @Alpha111,

    We hope this message finds you well. We kindly request your assistance in purging all caches associated with your cache plugins, as well as those within your CloudFlare account(https://prnt.sc/5uKVg8Xhohsb). Could you please clear them and perform a subsequent check?

    We appreciate your cooperation and look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: Alpha111
    Alpha111
    Participant
    May 29, 2024 at 14:20

    I m not using a cache plugin i cleared website data purged CloudFlare but still not working on chrome and edge it only works on opera

    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 06:09

    Dear @Alpha111,

    We are currently experiencing difficulties accessing your WordPress Dashboard pages, as indicated by the error shown here: https://prnt.sc/5uKVg8Xhohsb.

    To facilitate our troubleshooting process, could you kindly disable CloudFlare on your website temporarily? This would greatly assist us in identifying and resolving the issue more efficiently.

    Thank you for your cooperation and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Alpha111
    Alpha111
    Participant
    May 30, 2024 at 15:14

    done

    Avatar: Justin
    Luca Rossi
    Support staff
    May 31, 2024 at 04:39

    Hi @Alpha111,

    We’ve checked and could see that the Sale Booster settings are working fine.

    Please check our video: https://www.awesomescreenshot.com/video/28193202?key=b46d3605558a89f187aa17eb97424e2c.

    Thank you!

    Avatar: Alpha111
    Alpha111
    Participant
    June 1, 2024 at 00:42

    still not working but its fine i can change it via opera browser

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2024 at 08:07

    Hello, @Alpha111,

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 2, 2024 at 17:12

    Dear Alpha111,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Sales booster is not working I cannot edit or deactivate’' has been successfully resolved, and the topic is now closed for further responses

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