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Sales Booster (Cart Progress bar) not updating after changing

This topic has 9 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Wetter

Participant

October 24, 2023 at 15:24

Hi, my cart progress bar does not update after changing the value to 50.
I deleted all cache but it doesnt work.

Please, contact administrator
for this information.

#371377 Copied Theme version: 9.2.2

8 Answers

Rose Tyler

Support staff

October 24, 2023 at 15:49

Hello, Wetter,

Thank you for contacting us and for using XStore.

Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#371380 Copied

Wetter

Participant

October 25, 2023 at 10:31

Sure

Please contact administrator
for this information.

#371451 Copied

Rose Tyler

Support staff

October 25, 2023 at 10:39

Hello, Wetter,

We appreciate your prompt response, but we can’t connect – https://prnt.sc/fkPlxM9MQ-eX Please check and provide the correct credentials.

Kind Regards,
8theme team

#371454 Copied

Wetter

Participant

October 25, 2023 at 10:44

Hmm, it works for me…
Port: 21
Security: TLS

I made a small change, can you try again?

#371455 Copied

Rose Tyler

Support staff

October 25, 2023 at 10:54

Hello, Wetter,

We appreciate your prompt response.

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#371458 Copied

Rose Tyler

Support staff

October 25, 2023 at 13:55

Hello, Wetter,

Fixed.
Please clear cache and check now.

Kind Regards,
8theme team

#371480 Copied

Wetter

Participant

October 25, 2023 at 14:00

It works now, perfect!

What was the problem (for future solving)?

Best regards!

#371484 Copied

Rose Tyler

Support staff

October 25, 2023 at 14:32

Hello, Wetter,

We added a path https://prnt.sc/J0uxgYXEvpTv

The fix will be included in the next theme update also.

Kind Regards,
8theme team

#371490 Copied
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