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Sale percentage do not work, they show 0%

This topic has 22 replies, 3 voices, and was last updated 1 month, 1 week ago ago by Tony Rodriguez

ziga32

Participant

April 15, 2026 at 11:38

I’m writing a follow up on this topic as something is not working as expected.
https://www.8theme.com/topic/im-not-seing-sale-percentage-on-sale-label/#post-468927

I used wc dynamic pricing and discount plugin, from xstore bundles.

I set a category to 20% discount.
https://cleanshot.com/share/M3klKFW4

but I get this
https://cleanshot.com/share/ZRbspd77

#468931 Copied

21 Answers

ziga32

Participant

April 15, 2026 at 14:34

Another thing. I cannot set discount for a specific category for multiple languages.

example
SI: Cvetlična korita
DE: Pflanzkübel

I can find german products
https://cleanshot.com/share/gQnGgxkK

but not german category
https://cleanshot.com/share/sN01lqr5

If I switch to German language I can find category, but then SI category is deleted

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Andrew Mitchell

Support staff

April 16, 2026 at 11:39

Hello, ziga32,

We have noticed that there is no active theme on the website you provided. Please activate a theme there, or grant us access so that we can do it for you.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

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ziga32

Participant

April 16, 2026 at 12:58

The website is flamula.si

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ziga32

Participant

April 16, 2026 at 12:59

sending
Access

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

April 16, 2026 at 17:10

The “Sale percentage” feature works exclusively with the price and discounted price fields set directly in the product itself. This is why the percentage is not displayed – the plugin applies the discount to the product category fields without modifying the product data.

We intended to create a small customization to resolve this issue; however, we encountered a problem: the FTP access to your website is no longer functioning. The provided credentials lead to an empty directory on the server via both FTP and SFTP protocols.

Best regards,
8Theme Team

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ziga32

Participant

April 16, 2026 at 21:58

what do you mean? did u use below info?

I managed to log in ith filezilla just fine

Please contact administrator
for this information.

#469003 Copied
Andrew Mitchell

Support staff

April 17, 2026 at 13:00
Hello, ziga32,

We are using FileZilla and are encountering the following error, regardless of the protocol we use:

Connection timed out after 20 seconds of inactivity Error: Could not connect to server

Best regards,
8Theme Team
Files is visible for topic creator and
support staff only.
#469040 Copied
ziga32

Participant

April 17, 2026 at 19:36

Please send your ip

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Andrew Mitchell

Support staff

April 20, 2026 at 08:48

Hello, ziga32,
We have added it to the private content.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#469165 Copied

ziga32

Participant

April 20, 2026 at 09:18

both IP’s added to ftp allow whitelist.

I added some snippet that shows correct percentage on the badges.
https://cleanshot.com/share/fCkTKpbJ

you can safely remove it. Works ok but discounts from WooCommerce Dynamic Pricing & Discounts do not apply to other languages.

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Andrew Mitchell

Support staff

April 20, 2026 at 17:20

Thank you for providing access. We have kept your code and made some changes to the theme files.
Please let us know if the sale label is now working as you need.

Best regards,
8Theme Team

#469213 Copied

ziga32

Participant

April 20, 2026 at 17:25

hmm, what exaxctly did you do?
It works the same as before, with my code
https://cleanshot.com/share/1K7PwQ12

If I delete my code it shows 0% again
https://cleanshot.com/share/TY2SsqQq

And I still can’t set discount to a category on other languages.

#469215 Copied

Andrew Mitchell

Support staff

April 21, 2026 at 08:43

Hello, ziga32,

Please enable the general discount so that we can check how it is displayed on the store page.

Best regards,
The 8Theme Team

#469238 Copied

ziga32

Participant

April 21, 2026 at 09:37

discount is enabled here.
https://flamula.si/cvetlicna-korita/

It correctly shows -20% with my snippet enabled in functions.php.

I’m unable to give 20% discount on the seme category on DE, ES, HR and IT languages.
I can add german products
https://cleanshot.com/share/76X8PNgh

but can’t add german category
https://cleanshot.com/share/bljCtZm1

#469247 Copied

Andrew Mitchell

Support staff

April 21, 2026 at 15:44

In this case, you need to contact the plugin developers, as our theme does not affect the availability of options in third-party plugin selectors
Best regards,
8Theme Team

#469274 Copied

ziga32

Participant

April 22, 2026 at 10:09

that plugin does not even support wpml I see… will seek a different one

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Andrew Mitchell

Support staff

April 24, 2026 at 09:30

Hello, ziga32,

Please let us know once you find a suitable plugin.
Best regards,
The 8Theme Team

#469436 Copied

ziga32

Participant

April 24, 2026 at 10:08

I created my own plugin, works good with badges and on all languages 🙂
https://cleanshot.com/share/T5x6MqhG

#469440 Copied

Andrew Mitchell

Support staff

April 24, 2026 at 12:11

That’s great! If you encounter any issues with its compatibility with our theme, please don’t hesitate to contact us.
Best regards,
The 8Theme Team

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ziga32

Participant

April 24, 2026 at 12:39

Thanks for the support! My topic “Sale percentage do not work, they show 0%” has been successfully resolved.

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Tony Rodriguez

Support staff

April 24, 2026 at 12:39

Dear ziga32,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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