“Sale” Label Issue – Product Gallery – Single Product Builder

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Jack Richardson

  • Avatar: EW
    EmporioWeb
    Participant
    October 4, 2024 at 08:38

    Hello Support Team,

    I’m encountering an issue with the “Sale” label in the Product Gallery. Our products come in different color variants, and when a discount is applied to only one variant, the system is displaying the “Sale” label on the images of all variants in the product gallery. However, it should only apply the “Sale” label to the gallery of the discounted variant.

    Could you please advise on how we can resolve this issue? Any help or guidance would be greatly appreciated.

    Thank you in advance for your support.

    Best regards,

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 4, 2024 at 12:26

    Dear @EmporioWeb,

    We have implemented a global update where the sale label will now be displayed on variable products if any of its variations are offered at a discounted price. However, should you prefer to hide the sale label for variable products, you may apply the following custom CSS snippet. Please navigate to Theme Options, then Theme Custom CSS, and finally to Global CSS to add this code:

    .product-type-variable .swiper-entry .sale-wrapper {
        display: none;
    }

    We would appreciate your feedback on this solution. Could you please confirm whether this adjustment meets your requirements?

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: EW
    EmporioWeb
    Participant
    October 7, 2024 at 08:07

    Thank you for your feedback. Could you kindly let us know in which update this solution was applied?

    Additionally, is there a way to display the sale label only on the gallery images of one specific color, while keeping the images of the same product in other colors without the sale label?

    We appreciate your help and look forward to your response.

    Best regards,

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2024 at 14:28

    Dear @EmporioWeb,

    We hope this message finds you well. We would like to inform you that the custom snippet we previously discussed will not be included in the upcoming update. This decision was made because the snippet was designed specifically for your unique requirements, and we have not received similar requests from other clients.

    Currently, there is no straightforward method to display labels based on specific colors alone. Should you require this feature on your website, we kindly ask you to submit a request for additional customization. Please note that this type of request falls outside our standard support scope. You can submit your customization request via the following link: https://www.8theme.com/roadmap/.

    Thank you for your understanding and cooperation.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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