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  Nesh

  Participant

  March 22, 2016 at 21:23

  Hi,

  Please help. I’d follow the instruction given in the “https://8theme.com/demo/docs/royal/index.html” and already completed the “Demo Data Installation” but there were no demo data loaded. Please help, thank you.

  #118511 Copied Theme version: Version: 2.6 WooCommerce version: 2.5.5
  6 Answers
  

  Stan Russell

  Participant

  March 23, 2016 at 08:40

  Hello Nesh,

  please provide us with admin credentials for your site in ‘Private content’ section. We will check this problem.

  Regards,
  Stan Russell.

  #118539 Copied
  

  veeco

  Participant

  March 23, 2016 at 15:54

  i’ve been through this before, the problem arise because your host disconnect the import process due to timed out… if you’re a dev.. you can follow the request by opening the inspect editor and see the requested process rejected

  #118627 Copied
  

  Stan Russell

  Participant

  March 24, 2016 at 08:23

  Hello veeco,

  thank you for your reply! We really appreciate your wish to help.

  Regards,
  Stan Russell.

  #118719 Copied
  

  Nesh

  Participant

  March 24, 2016 at 17:37

  Hi Stan Russell,

  I’m sorry for late reply as I was away and thank you for your prompted reply. I manage to solved the problem by trying to re install the demo few times and at last it was working fine. If the same problem persist and then I will feedback to 8theme. Once again thank you.

  Regards,
  Nesh

  #118817 Copied
  

  Nesh

  Participant

  March 24, 2016 at 17:44

  Hi Mr. Veeco,

  I’m sorry as for not able to reply you. I really appreciate your kind feedback. Yes you are right and that might the be issue. The problem was resolved after I “Reinstall” the demo data few times.

  I really appreciate your kind feedback and assistance Mr. Veeco and thank you.

  Once again I’m sorry for late reply as I was away and thank you.

  Have a good day and take care.

  Regards,
  Nesh

  #118819 Copied
  

  Eva Kemp

  Participant

  March 24, 2016 at 19:49

  Hello @Nesh,

  We’re glad your issue has been resolved.

  Have a nice day.

  Regards,
  Eva Kemp.

  #118840 Copied
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