Return to previous page

Royal v2.6 upgrade – site errors - by andrewip

This topic has 4 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

andrewip

Participant

May 12, 2016 at 06:09

Good day Royal theme support,

I have just upgraded the theme and all plugins. This has now affected some areas of the site.

I tried switching from the child them to the parent theme and the testimonial widget on the home (link below) works – but the footer then does not display.

Testimonials Widget:
http://www.imprintplastic.com.au/d2e0v1s16/
Testimonials widget towards the bottom of the page doesn’t not appear/function

Essential Grid Layout:
http://www.imprintplastic.com.au/d2e0v1s16/about-imprint-plastic/portfolio/
Grid layout is not correct and the filter buttons at the top of the grid do not function

FAQs:
http://www.imprintplastic.com.au/d2e0v1s16/help-and-faqs/
The FAQs don’t expand

Global Footer on all pages:
Google Map does not render/display in the area designated for it under “LOCATION & OPENING HOURS”

Please assist.

Kind regards,
Andrew

Please, contact administrator
for this information.

#125355 Copied Theme version: 2.6 WooCommerce version: n/a not using it

3 Answers

Eva Kemp

Support staff

May 12, 2016 at 10:05

Hello,

You’re using outdated element “Accordion” on FAQ page http://storage3.static.itmages.com/i/16/0512/h_1463043549_7409402_54d2d70375.jpeg . Remove it and add a new one from the updated plugin.

May we reupload theme files?
Have you made any changes to them?
Also update Revolution Slider plugin.

Regards,
Eva Kemp.

#125423 Copied

andrewip

Participant

May 12, 2016 at 23:21

Thanks Eva,

Yes, you can re-upload theme files.
No changes directly on the parent theme.

Thank you,
Andrew

#125578 Copied

Jack Richardson

Support staff

May 13, 2016 at 09:43

Hello,

I’ve reuploaded theme files. Clear browser cache and check the site now.

Best regards,
Jack Richardson.

#125635 Copied
Viewing 4 results - 1 through 4 (of 4 total)