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Royal Update on Themeforest - by ajayonnet

This topic has 5 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Stan Russell

  • Avatar: ajayonnet
    ajayonnet
    Participant
    October 10, 2015 at 09:40

    Hello,

    I need to update my theme but its no longer available on Themeforest.

    Please Help.

    Thank You in Advance.

    Regards

    Ajay Gupta

    #92987 Copied
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 10, 2015 at 09:47

    Hello,

    This is temporary and soon you will be able to download theme there.
    Sorry for inconvenience.

    Regards,
    Robert Hall.

    #92991 Copied
    Avatar: ajayonnet
    ajayonnet
    Participant
    October 10, 2015 at 10:02

    Dear Robert,

    Thank you for the quick response.

    By when you think it would get rectified? I would try after that.

    Thank you again.

    Regards

    Ajay Gupta

    #92992 Copied
    Avatar: ajayonnet
    ajayonnet
    Participant
    October 10, 2015 at 11:06

    Dear Robert,

    thank you for your help.

    I just not downloaded the Royal v2.3 update from Themeforest.

    Have one Question I see You have bought this item. You can download it here. You have 5 months of support remaining for this item.

    What does 5 months of support remaining for this item means?

    Would appreciate you answer.

    Regards

    Ajay Gupta

    #93000 Copied
    Avatar: stan
    Stan Russell
    Participant
    October 10, 2015 at 15:58

    Hello ajayonnet,

    according to changes in Themeforest support policy, products are supported 6 month instead of lifetime term now. Additional 6 month of support can be bought separately.
    Please check following article: http://themeforest.net/page/item_support_policy

    Regards,
    Stan Russell.

    #93017 Copied
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