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Royal Theme not previewing live theme - by railwesttradingco

This topic has 8 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

railwesttradingco

Participant

June 1, 2015 at 17:06

Visual composer seems to be the root of this problem, but when I deactivate visual composer, the entire site shows source code.

#67372 Copied Theme version: Roya v1.7.1

7 Answers

Robert Hall

Participant

June 1, 2015 at 17:22

Hello,

This question is a bit unclear for us. Could you please clarify us with more details?
Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#67373 Copied

railwesttradingco

Participant

June 1, 2015 at 17:30

Hi,

Thank you for your reply. The entire site was working correctly until this morning. I have included the login information in private content. When I previewed the site, up until about 2 hours ago, all of the pages were working correctly and visible. Then I tried to preview the page and all it will show is the blue colored background. I researched a little and turned off all plugins, and it seemed that visual composer was the problem, however although I can see my site with visual composer turned off (and no longer the blue screen) it is showing source code. I updated it to the latest version and it still seems to not be working.

Please, contact administrator
for this information.

#67374 Copied

Eva Kemp

Participant

June 1, 2015 at 17:38

Hello,

Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Thank you.
Regards,
Eva Kemp.

#67375 Copied

railwesttradingco

Participant

June 1, 2015 at 18:03

Hi,
It seems to be working now, but only from the source theme, not my child theme. Do I have to change anything in the child theme?

#67380 Copied

Eva Kemp

Participant

June 1, 2015 at 18:26

Hello,

Please also update the plugins Ultimate VC Addons, Revolution Slider, Essential Grid, Master Slider. You can download them here: https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#67383 Copied

railwesttradingco

Participant

June 1, 2015 at 19:01

Thank you.

Also, Is there a way for me to change the top bar on the opposite side of the logo, on top of the main menu to something other than “logout” like it currently says. If possible i would like to put a link to the contact or to the newsletter there.

#67386 Copied

Eva Kemp

Participant

June 2, 2015 at 07:58

Hello,

You need edit the file wp-content/themes/royal/framework/theme-functions.php (from line 1040 to 1099) and add your code with the link you wish.

Regards,
Eva Kemp.

#67435 Copied
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