Rotating / rolling elements on the home page, delay in loading speed

This topic has 4 replies, 3 voices, and was last updated 1 weeks ago ago by Luca Rossi

  • Avatar: Marcelino
    Marcelino
    Participant
    June 9, 2025 at 19:14

    Dear Sirs,

    i have an issue – rolling elements on page. I tried more things, even WP-rocket but I dont find solution. Seems annoying – delay is too big. https://www.sky-sprayer.com/

    Please help. thank you

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    support staff only.
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 10, 2025 at 07:13

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Marcelino
    Marcelino
    Participant
    June 10, 2025 at 17:19

    Hello I posted it in private content area

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 11, 2025 at 09:20

    Dear Marcelino,

    We hope this message finds you well.

    The animation icons you referred to are known as “Ajaxify” features. These are designed to reduce the loading time of elements and enhance the overall speed and performance of your website.

    For troubleshooting purposes, we have temporarily disabled this functionality by adding the following custom code to the functions.php file located in your child theme:

    
    add_filter('etheme_ajaxify_elementor_widget', '__return_false');
    add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
    add_filter('etheme_ajaxify_script', '__return_false');
    

    Could you please check your website now and let us know if the issue has been resolved?

    Best regards,
    The 8Theme Team

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