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Right side menu lost on mobile - by Chris Barrett

This topic has 10 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

Chris Barrett

Participant

August 29, 2018 at 14:43

Hello, it appears i’ve lost the mobile menu?

Please, contact administrator
for this information.

#198636 Copied Theme version: 4.28.1

9 Answers

Rose Tyler

Support staff

August 29, 2018 at 14:51

Hello,

Try to disable all 3rd-party plugins to check if one of them causes the problem.

Regards

#198637 Copied

Chris Barrett

Participant

August 29, 2018 at 15:26

I have all plugins disabled…. still no joy?

#198642 Copied

Rose Tyler

Support staff

August 29, 2018 at 15:31

Hello,

Please provide us with FTP access.

Regards

#198644 Copied

Chris Barrett

Participant

August 29, 2018 at 15:39

Thank you for your quick response : )

Please, contact administrator
for this information.

#198645 Copied

Chris Barrett

Participant

August 29, 2018 at 17:16

Were you able to login okay using the FTP details supplied in the private content?

#198656 Copied

Chris Barrett

Participant

August 29, 2018 at 23:02

I tried again removing all plugins and clearing my browser cache, no luck? The Menu is appear active but no menu list appears…

Please, contact administrator
for this information.

#198662 Copied

Rose Tyler

Support staff

August 30, 2018 at 07:53

Hello,

Fixed.
Please clear cache and check menu now.

Regards

#198670 Copied

Chris Barrett

Participant

August 30, 2018 at 14:30

Your Amazing : ) x

#198691 Copied

Rose Tyler

Support staff

August 30, 2018 at 14:44

You’re welcome!
Have a nice day.

Regards

#198694 Copied
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