Right side arrow of slider not working properly

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Tony Rodriguez

  • Avatar: SaadSohailK
    SaadSohailK
    Participant
    September 21, 2023 at 19:41

    In my site’s home page (desktop), right side arrow is not working properly when I want to go to the second slider from first slide, but left side arrow work as intended.

    Live url of page is https://pk.wickedstock.com

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 22, 2023 at 05:58

    Hello, @SaadSohailK,

    Thank you for contacting us and for using XStore.

    To address your concern, kindly follow these steps:

    1. Go to your WordPress dashboard.
    2. Click on ‘Elementor’.
    3. Select ‘Settings’.
    4. Choose ‘Features’.
    5. Scroll down to ‘Upgrade Swiper Library’.
    6. Select ‘Inactive’ and save your settings.

    After completing these steps, please revisit your site. However, ensure that you clear your browser cache before doing so.

    For your convenience, we have attached an image for reference.
    https://imgur.com/3u8PwCH

    If the issue still persist, then We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team.

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