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Revolutions slider - by juanideas - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

juanideas

Participant

February 11, 2016 at 16:30

Hi! i´m having problems to import slide from revolutions. i have a slide exported in other site, when i want import in my site from revolutions always show a data error message. i import the txt generated from rev.
i create a slide from my site, and export and after i import this same slide and still have the same error.
thanks for you help!

I sent my data to access to my site

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#112669 Copied Theme version: Version: 2.8

7 Answers

Eva Kemp

Support staff

February 11, 2016 at 18:05

Hello,

What error are you getting?
What slider should we import?
Please follow these steps to import slider:
Step 1 – Go the the Revolution Slider tab in your WP Admin, and click the Import Slider button.
http://storage5.static.itmages.com/i/16/0211/h_1455210286_3047231_68d3736010.png
Step 2 – Choose the .ZIP file of the slider you’d like to import.
Step 3 – Once you’ve chosen the .ZIP file, an Import Slider button will appear.
Step 4 – Click the Import Slider button, and wait for it to finish uploading.
Step 5 – Once it’s finished uploading, you will now see your imported slider in the list of Revolution Sliders available.

Regards,
Eva Kemp.

#112694 Copied

juanideas

Participant

February 11, 2016 at 23:43

Thanks Eva!
look, i import this file (http://compania-arrate.com.ar/in.zip), like you say in step 1. see: http://uploadpie.com/5CE8z

The importing process start but at end show this message :

importing slider settings and data…
Error: slider_export.txt does not exist!
Go Back

The same applies if import any slider from other website with revolutions slider.

I sent my data to access to my site

Please, contact administrator
for this information.

#112728 Copied

Eva Kemp

Support staff

February 12, 2016 at 09:31

Hello,

Then it means you exported slider from other site incorrectly.
Did you follow these steps when exporting it?
Step 1 – Go the the Revolution Slider tab in your WP Admin, and open the slider you’d like to export.
Step 2 – Switch to the Slider Settings tab on the top of the page http://storage3.static.itmages.com/i/16/0212/h_1455265817_7323747_437fa02722.png .
Step 3 – On the right, you will find the ‘Import / Export / Replace’ dropdown. Click it to expand the tab and view the options. http://storage7.static.itmages.com/i/16/0212/h_1455265859_2809381_c5b2c03eb1.png
Step 4 – Switch to the Export tab, and click the Export Slider button.
Step 5 – Once it’s finished downloading, you will receive a .ZIP file of your slider.

Regards,
Eva Kemp.

#112757 Copied

juanideas

Participant

February 12, 2016 at 13:42

Yes Eva, i´m doing exactly what you say. But after import the file show this error http://uploadpie.com/nOuQs

ALSO, I create a slide from my page, and exported too, after this i tried import it like you say, but always show me this error.
The folder exported look like: http://uploadpie.com/8BK7o

i tried zipped the folder and import it and i tried just import the slider_export.txt
but not work.
thanks!!

#112809 Copied

Eva Kemp

Support staff

February 12, 2016 at 13:55

Hello,

Could you please give access to the site where you exported the slider?
We’ll try to export it on our side and import it to your other site.
Please specify slider name you need to export.

Thank you.

Regards,
Eva Kemp.

#112815 Copied

juanideas

Participant

February 12, 2016 at 14:11

Eva, i Tried export from chrome and work ok! thanks a lot for you help! sorry for my questions!

Please, contact administrator
for this information.

#112820 Copied

Eva Kemp

Support staff

February 12, 2016 at 14:34

Hello,

Glad to hear it.

Have a nice day.

Regards,
Eva Kemp.

#112823 Copied
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