Revolution slider shows only fullwith when user is logged in

This topic has 8 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Rose Tyler

  • Avatar: Royalty
    Royalty
    Participant
    April 20, 2017 at 13:52

    Hello,
    I had a fullwith revolution slider on my home page and all worked fine until theme version 3.0.1. Now the slider only shows fullwith when the user is logged in. Otherwise the slider is into the page container. I checked my setting in visual composer, the row is set to stretch (no paddings) and the slider is also set to fullwith. I made no changes but this behavior definitely came with version 3.0.1.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 14:18

    Hello,

    Please provide wp-admin access in Private Content and make sure that you are using latest versions Visual Composer, Revolution Slider and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    Avatar: Royalty
    Royalty
    Participant
    April 20, 2017 at 14:26

    I am using latest versions of all plugins.
    Please find wp-admin credentials for my test page in private account. thank you.
    PLEASE DO NOT POST ANY SCREENSHOTS OR LINKS OF MY PAGE, THANK YOU

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 14:49

    Hello,

    In console, you have this error with plugin http://prntscr.com/eypt5j but in dashboard > plugins it is inactive seems you have some problem with cache, so you need to clear all cache.

    Regards,
    Rose Tyler.

    Avatar: Royalty
    Royalty
    Participant
    April 20, 2017 at 14:55

    Hm thats weird. I’ve just disabled the Cookie notice plugin a few minutes ago because I wanted to have as less plugins active as possible when you check. Then I’ve cleared the cache but the problem with slider revolution was still there. Then I’ve reactivated the plugin and all seems to work fine. Or did you make any changes?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 15:01

    Hello,

    No, I didn’t.
    Glad to hear the problem was resolved.

    Regards,
    Rose Tyler.

    Avatar: Royalty
    Royalty
    Participant
    April 20, 2017 at 15:12

    Ok, thank you very much for your help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 15:14

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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The issue related to '‘Revolution slider shows only fullwith when user is logged in’' has been successfully resolved, and the topic is now closed for further responses

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