Revolution slider previews work but not on live site.

This topic has 7 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: agustin
    agustin
    Participant
    January 20, 2015 at 12:58

    [rev_slider diapositivashome]
    i placed the shortcode in the main page, but it doesnt work.
    the preview works fine… what can be wrong?

    6 Answers
    Avatar: agustin
    agustin
    Participant
    January 20, 2015 at 13:03

    login details

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 13:25

    Hello,

    What is your site url?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: agustin
    agustin
    Participant
    January 20, 2015 at 15:34

    SITE URL BELLOW:

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 20, 2015 at 16:27

    Hello,

    You use old version of Legenda theme. Please update to latest.
    Don’t forget make backup before updating.
    Here is video tutorial how to ipdate theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: agustin
    agustin
    Participant
    January 20, 2015 at 18:04

    Dear robert, the theme is 2.5 isnt it the latest version?
    Please can you confirm this…because this is what I have got installed.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 18:51

    Hello,

    You set “Tienda” page as Shop page in Woocommerce > Settings > Products tab and as a front page in Settings > Reading.
    Revolution Slider won’t be shown on a shop page if you add it in a page editor, because it uses Product page banner from Theme Options > Shop > Product Page Banner. If you want to display slider you need add its shortcode in the section for Product Page Banner in Theme Options.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

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