Revolution Slider Error: Slider with alias home not found

This topic has 8 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: RainaN
    RainaN
    Participant
    November 20, 2015 at 14:27

    I want to clone Homepage 5. I’ve installed the theme and the required plugins… I’ve also imported from Demo_Pages “homepage5.xml”.

    Unfortunately, I’m getting this: “Revolution Slider Error: Slider with alias home not found.”

    How do I fix that? I’d like to have it look exactly like the demo so I can work off it.

    Thanks!

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 20, 2015 at 14:54

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: RainaN
    RainaN
    Participant
    November 23, 2015 at 18:59

    Hi Robert,

    Thank you for your response. I’ve included the admin credentials you’ve requested in the Private Content area.

    Regards,
    Raina

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2015 at 20:25

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: RainaN
    RainaN
    Participant
    November 23, 2015 at 22:11

    Hi there,

    I only have the WordPress admin, and login info for the control panel. I used it to manually upload everything! I’m attaching the credentials again in the Private Content area.

    I’ve just double checked, and all of these credentials are correct.

    Thanks,
    Raina

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 24, 2015 at 08:27

    Hello,

    Slider can’t be imported because you’re using low PHP version. Contact your hosting provider and ask them to update it to 5.3 version at least.
    Also ask them to check if ZipArchive extension is enabled on a server.

    Best regards,
    Jack Richardson.

    Avatar: RainaN
    RainaN
    Participant
    November 25, 2015 at 13:46

    Thank you. I’ve updated the host, and my slider is now working.

    Can you tell me what font the cursive writing is on the revolution sliders?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 25, 2015 at 15:30

    Hello,

    The font used in slides on our demo site is “Dancing Script”. You can find it in Google fonts:
    https://www.google.com/fonts#UsePlace:use/Collection:Dancing+Script

    Best regards,
    Jack Richardson.

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