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  armanchicago

  Participant

  October 14, 2015 8:39 pm

  Our revslider doesn’t fully load everytime, sometimes it just sits black and has the white loading ball forever.

  I googled “revslider not loading every time” and there are a lot of issues in the results. I don’t know why, but it just doesn’t load every single time, sometimes it gets stuck.

  Many of the results relate to setting an image size, or js code, its beyond me, your help is greatly appreciated.

  Any ideas?

  thanks

  Site URL: hidden

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  armanchicago

  Participant

  October 14, 2015 8:45 pm

  I think this issue is resolved.

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  Robert Hall

  Support staff

  October 14, 2015 9:16 pm

  Hello,

  We’re glad to hear it.
  If you have any questions feel free to contact us.

  Regards,
  Robert Hall.

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  armanchicago

  Participant

  October 14, 2015 10:44 pm

  it isn’t same thing happens, sometimes the whole thing doesn’t load and the little loader just keeps going but it never starts, it is definitely still happening intermittently

  in my research, a lot of people talk about having to set the image of the images and I checked my slider and settings and everything looks good, but the issue is still occurring. any help would be greatly appreciated.

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  armanchicago

  Participant

  October 14, 2015 10:47 pm

  here is a link to show what happens:
  https://www.dropbox.com/s/4c072v8calvshyz/shipping-countdown.mov?dl=0

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  Eva Kemp

  Support staff

  October 15, 2015 8:33 am

  Hello,

  Counter starts working after few seconds:
  http://storage9.static.itmages.com/i/15/1015/h_1444894349_1082276_181f6f88c9.png
  As this is a 3rd-party plugin we don’t provide support for them. Please take our apologies.

  Regards,
  Eva Kemp.

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