• 

  queenb123

  Participant

  September 24, 2015 at 23:46

  Hi i had to create a new site since the other was corrupted.

  I cant seem to import slide into rev slider, its saying zip archive not enabled?

  can you help with this please?

  Please, contact administrator
  for this information.

  #89124 Copied Theme version: latest WooCommerce version: latest
  11 Answers
  

  Jack Richardson

  Support staff

  September 25, 2015 at 10:17

  Hello,

  This issue is related to your server configuration. You need ask your hosting provider to enable ZipArchive extension.

  Best regards,
  Jack Richardson.

  #89235 Copied
  

  queenb123

  Participant

  September 26, 2015 at 10:35

  ok thanks

  I have to recreate the slide as apparently my hosting says:

  (please see private content)

  I have no idea and dunno if you can still help this?

  Please, contact administrator
  for this information.

  #89403 Copied
  

  Jack Richardson

  Support staff

  September 28, 2015 at 11:30

  Hello,

  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #89610 Copied
  

  queenb123

  Participant

  September 28, 2015 at 20:19

  I have provided the credentials, please keep it private as the first site was corrupted cause one of you guys added corrupted files.

  Please, contact administrator
  for this information.

  #89989 Copied
  

  Jack Richardson

  Support staff

  September 29, 2015 at 11:13

  Hello,

  The credentials are incorrect. Please check them.

  Best regards,
  Jack Richardson.

  #90133 Copied
  

  queenb123

  Participant

  September 29, 2015 at 22:11

  I have checked the credentials myself and they work please see private content.

  Please, contact administrator
  for this information.

  #90318 Copied
  

  Jack Richardson

  Support staff

  September 30, 2015 at 11:24

  Hello,

  I’ve imported default Woopress slider in Revolution Slider section. Please check it.

  Best regards,
  Jack Richardson.

  #90425 Copied
  

  queenb123

  Participant

  September 30, 2015 at 11:28

  Thats but can you do something about the slider arrows, it seems to be corrupted

  #90431 Copied
  

  Jack Richardson

  Support staff

  September 30, 2015 at 12:03

  Hello,

  The issue has been fixed.
  Please check.

  Best regards,
  Jack Richardson.

  #90454 Copied
  

  queenb123

  Participant

  September 30, 2015 at 12:08

  Thank you.

  #90459 Copied
  

  Jack Richardson

  Support staff

  September 30, 2015 at 13:04

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #90478 Copied
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