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Reviews tab not showing, review’s are enabled

This topic has 2 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

ryan@rrwebdesign.co.uk

Participant

October 20, 2023 at 17:25

please see video

Please, contact administrator
for this information.

#370964 Copied Theme version: 9.1.13 WooCommerce version: 6.6.1

1 Answer

Tony Rodriguez

Support staff

October 21, 2023 at 05:49

Hello, @ryan@rrwebdesign.co.uk,

Thank you for using our theme and for contacting us.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team.

#370977 Copied
Tagged: enable reviews woocommerce, fix woocommerce review display, troubleshoot woocommerce reviews, woocommerce reviews tab fix, wordpress review tab missing, wordpress woocommerce reviews enabled
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