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Reviews not showing after Woocommerce database update.

This topic has 2 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: freeman97
    freeman97
    Participant
    October 25, 2018 at 11:38

    I just updated my Woocommerce database to version 3.5.0 and have noticed customer reviews are not showing on all product pages. The ‘Reviews’ tab still appears and users are able to leave reviews but they do not appear under the ‘Reviews’ tab once the review has been submitted and approved. There may be other issues that I’m unaware of. Is this a compatibility issue with the current version of Woopress and woocommerce?

    Regards,
    Ellis

    #201684 Copied Theme version: 4.4 WooCommerce version: 3.5.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2018 at 13:12

    Hello,

    Please note, that before update WC plugin, you need to check changelog of ThemeForest to be sure that current theme version is fully compatible with woocommerce version.
    We will release the new theme version within 1-2 weeks. You can wait for the update or downgrade woocommerce plugin to the previous version https://wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/l9rm3a

    Regards

    #201692 Copied
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