This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp
Morning
Could I get some help on getting my comments/reviews testimonials working on my site please as none of this is working
I have added plugins to help with this situation but none of the short codes are registering
Many thanks in advance
Hello,
Please show a page where you’re using testimonials.
Also you should update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hi Jack
Sorry I had to go away on personal business, this has now been concluded
I have done as you asked and updated the site as you have suggested
Could I now have help on created the testimonials that I asked about
The page that I would like to see this on is http://9-naturals.com/consultancy-services/
but I would also like to k now if i can get these in other places too.
Hello,
Testimonials aren’t shown because you haven’t created any of them in wp-admin panel > “Testimonials” section. I’ve created test testimonial and now it’s shown on your page:
http://9-naturals.com/consultancy-services/
Clear browser cache and check.
Regards,
Eva Kemp.
Hi Eva
I made my own short code to add a testimonial but it did do it then I put your code back in but now it’s not working 🙁
Isn’t there a way were I can just add comments to the page for the moment until I get the testimonials up and running
To be honest would like both functions
If you still have my access details please use the username I created for you previously
Many thanks in advance
Hello,
Now I don’t see any shortcode added for testimonials:
http://storage1.static.itmages.com/i/15/1201/h_1448992199_6516513_3c24daa7c0.png
Please specify what exactly you want to achieve and where the problem is.
Thank you.
Regards,
Eva Kemp.
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