Review section not working on XStore 8.0.9

This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Smithy534
    Smithy534
    Participant
    November 18, 2021 at 20:41

    I need help fixing the rating on a single product page on my website. After a couple of updates, it stop working. I tried everything and I can not get it back to work. When I turn off enable single product builder the rating section appears. Even though I put the rating widget in the template, it would now show and the widget seems to be empty.
    Thank you!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2021 at 08:26

    Hello,

    Enable reviews in settings of product – https://gyazo.com/8b772772db2a527f4f067d252140bfe6

    Regards

    Avatar: Smithy534
    Smithy534
    Participant
    November 19, 2021 at 18:36

    Thank you for your reply, that does work however I am talking about the product rating on the single product builder where you can move every section where you want to. For example, I want the product rating to be right under the product title. It used to work. I abandoned the website a couple of months ago and finally, I want it done now. After a couple of updates when I turn this review back on, it doesn’t work anymore and I can’t place it where I want in the single product page builder anymore.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2021 at 09:08

    Hello,

    Review can be displayed inside tabs or outside https://prnt.sc/2067s2a , there is no other possibility, unfortunately.
    You can submit a request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.

    Regards

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