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Returns and Delivery information is not showing plus other issues

This topic has 18 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

reinvented86

Participant

April 25, 2015 at 06:26

1) I’m having trouble making the “Returns and Delivery” and “Reviews” tab show its information on the product page. Every time I click the tabs, it just jumps to the bottom of the page.

http://www.ecbargains.com/product/kingston-16gb-micro-sdhc-memory-card-sdc416gb/#tab_9

2) I recently purchased “Woocomerce Dynamic Pricing Discounts” plugin and it isn’t working.

3) The quantity box count on the product page and cart is too small. Every time I add a two digit quantity, the second digit is not visible. For example: I add quantity 12. Only 1 would be visible in the box.

4) How do I add “Amazon Payments” to the website?

#59622 Copied

17 Answers

reinvented86

Participant

April 25, 2015 at 06:54

Listed login

Please, contact administrator
for this information.

#59623 Copied

Brian Johnson

Member

April 25, 2015 at 08:34

Hello

Pease provide us also with direct link to your site.

With best regards
Brian Johnson

#59640 Copied

reinvented86

Participant

April 25, 2015 at 15:39

http://www.ecbargains.com

#59670 Copied

reinvented86

Participant

April 26, 2015 at 02:20

Any resolution on this matter? Did I provide the correct direct link? Let me know if it isn’t correct. Thanks.

#59687 Copied

reinvented86

Participant

April 26, 2015 at 06:16

Can someone please help? This is urgent, thank you.

I’m having trouble making the “Returns and Delivery” and “Reviews” tab show its information on the product page. Every time I click the tabs, it just jumps to the bottom of the page.

http://www.ecbargains.com/product/kingston-16gb-micro-sdhc-memory-card-sdc416gb/#tab_9

Please, contact administrator
for this information.

#59693 Copied

Eva Kemp

Participant

April 26, 2015 at 10:43

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#59696 Copied

reinvented86

Participant

April 26, 2015 at 16:55

Hi Eva,

Thanks for replying. I’m new to HTML. What is FTP credentials?

Thanks,
Sam

#59767 Copied

Eva Kemp

Participant

April 26, 2015 at 17:03

Hello,

Please ask your host to provide you with them to be able to connect to the site files.

Thank you.
Regards,
Eva Kemp.

#59771 Copied

reinvented86

Participant

April 26, 2015 at 17:21

Hi Eva,

Thanks for clarifying. I included the credentials below. Please let me know if there’s any thing else you need.

Please, contact administrator
for this information.

#59776 Copied

Eva Kemp

Participant

April 26, 2015 at 18:03

Hello,

The provided FTP account contains empty directory. Please give us access to public_html folder.

Thank you.
Regards,
Eva Kemp.

#59780 Copied

reinvented86

Participant

April 26, 2015 at 22:29

Sorry, I am unfamiliar. Lets try this again. I included the info below.

Please, contact administrator
for this information.

#59797 Copied

Eva Kemp

Participant

April 27, 2015 at 11:15

Hello,

We can’t access your site now.
Please check it.

Thank you.
Regards,
Eva Kemp.

#59869 Copied

reinvented86

Participant

April 27, 2015 at 16:17

I attached a new login. I set the directory to public_html.

Please, contact administrator
for this information.

#59983 Copied

Eva Kemp

Participant

April 27, 2015 at 17:55

Hello,

Did you view your site?
It’s loading incorrectly: http://storage1.static.itmages.com/i/15/0427/h_1430153658_8640563_a6db8279b8.png

Please check it.

Thank you.
Regards,
Eva Kemp.

#60037 Copied

reinvented86

Participant

April 27, 2015 at 20:01

I’m not sure what’s going on. But it was fine before I listed the FTP credentials. Did someone mistakenly make an erroneous edit?

#60092 Copied

reinvented86

Participant

April 27, 2015 at 23:28

I am very sorry. The issue seemed to be due to a cache plugin. It was conflicting with the Royal Theme. It is really strange because I never had this issue before. It happened after an update. The “returns and delivery” and “review” tabs are all functional now. Thanks, Eva.

#60123 Copied

Eva Kemp

Participant

April 28, 2015 at 08:50

Hello,

You’re welcome.

Regards,
Eva Kemp.

#60168 Copied
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Returns and Delivery information is not showing plus other issues

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