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Responsive on Smartphone - by errepionline

This topic has 7 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

errepionline

Participant

March 4, 2016 at 16:53

Ok i think I’m an amazing tester, because i find every bug!! 😀
btw, your support is amazing, but im here for bother you again.
Your template have some bugs, but is one of my favourite actually 😀 and I recommended your theme and im waithing to rebuild my personal website using your theme in future.

Now.. the new problem is, i tested my website (www.errepionline.com) on 3 different smartphones.

SAMSUNG (WORK perfectly)
NEXUS 5 (the home give me problems, and also the text and other elements (specially in the home and in the product singular page, are not in the smartphone grids (they continue out of the screen)
Iphone (The products text and image are really messed up)

thank you for your patience

Regards Andrea Caliendi
Art Director @ Errepionline

#116197 Copied

6 Answers

ajayonnet

Participant

March 6, 2016 at 08:10

hello 8theme,

i have the same issue. my website works perfectly on desktop, iPhone, iPad but having problem with android the home page is not responsive.

regards

ajay gupta

#116326 Copied

errepionline

Participant

March 7, 2016 at 09:05

Another thing.. in the desktop, ave you ever tyed to work a splitted page (i mean when you have 2 different page in the same view) so, you split the page with the website, then when you return to the fullscreen you see the page completely white.

try to open this linke for example with the screen already splitted
http://www.errepionline.it/prodotto/101401-ma/

#116364 Copied

Jack Richardson

Support staff

March 7, 2016 at 09:13

Hello @ajayonnet,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#116366 Copied
Jack Richardson

Support staff

March 7, 2016 at 09:20
Hello @errepionline,

If you check your site resizing browser window you need to reload a page.
Concerning Nexus and iPhone issues please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
   display: block;
}
```
Best regards,
Jack Richardson.
#116368 Copied
errepionline

Participant

March 7, 2016 at 17:46

i tryed also with firefox on PC.. splitted..it give me the same problem of the phone..

hem.. i didnt get about reload a page.. you mean, there is no solution if not reload the page when that happend?

btw. ive just checked my smartphone field:
.sidebar-mobile-top > .row {
display: block !important;
}

I have to delete that and replace with your or just add it?

#116458 Copied
Jack Richardson

Support staff

March 8, 2016 at 11:46
Hello @errepionline,

You need to replace the old code in Theme Options > Custom CSS > Custom CSS for mobile with the one I gave you:
```
.sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
   display: block;
}
```
Unfortunately there is no solution for now for browser resizing, the only one is to reload a page.

Best regards,
Jack Richardson.
#116498 Copied
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