• 

  Myko007

  Participant

  April 6, 2021 at 09:08

  Hello there. I have this kind of issue when working on a bigger monitor the website shows fine like this https://prnt.sc/115j1wk, whereas on a standard laptop becomes responsive like this https://prnt.sc/115j3dy. Its should not be like that eventhough when working on laptopt developing a website, becuase it becomes really confusing. Could you please have a look at this as i would prefere to have a none responsive website on a laptop which standard size.

  Thank you

  #282761 Copied Theme version: 7.2.7
  13 Answers
  

  Olga Barlow

  Participant

  April 6, 2021 at 12:58

  Hello,

  Provide us with the correct WP Dashboard access to your site. We’ll check the issue in more detail.

  Regards

  #282801 Copied
  

  Myko007

  Participant

  April 6, 2021 at 15:17

  Hello I did not change your access but yes no problem please find it attached.
  Thanks

  Please contact administrator
  for this information.

  #282826 Copied
  

  Myko007

  Participant

  April 7, 2021 at 08:26

  Any update on this topic?

  #282932 Copied
  

  Rose Tyler

  Support staff

  April 7, 2021 at 10:50

  Hello,

  Sorry for the delay in answering.
  It takes settings from here – http://prntscr.com/116e04m , you can change Breakpoints settings. Click here – http://prntscr.com/116e18q > site settings > layout > breakpoints > tablet

  Regards

  #282972 Copied
  

  Myko007

  Participant

  April 7, 2021 at 18:28

  It doesn’t work made a brake point up 800 still the same please advice

  #283112 Copied
  

  Olga Barlow

  Participant

  April 8, 2021 at 08:29

  Hello,

  Take our apologies. That option works for the default Elementor elements, it does not work for the custom elements. We changed the responsive breakpoint in theme files and this fix will be included in the next theme update. Check now, please.

  Regards

  #283164 Copied
  

  Myko007

  Participant

  April 8, 2021 at 08:30

  Guys this is very important would you please assist us to sort the issue ? https://prnt.sc/1174yo2

  #283167 Copied
  

  Myko007

  Participant

  April 8, 2021 at 08:32

  Hello did not seen this message, so what are suggesting in this case ? its not custom element though its a static block of slider?
  What is the solution for this then as i assume next theme update won’t come this soon will it ?

  #283169 Copied
  

  Olga Barlow

  Participant

  April 8, 2021 at 15:23

  Hello,

  Provide us with link where you use it. I don’t see this section on your home page.

  Regards

  #283246 Copied
  

  Myko007

  Participant

  April 8, 2021 at 18:35

  I took it off from the home as you said its not doable but left it on after product widget so you can find it at the end of the product or category page

  #283290 Copied
  

  Olga Barlow

  Participant

  April 9, 2021 at 12:11

  Hello,

  I checked the carousel and don’t see issue anymore https://gyazo.com/a95cb63435229b2690131272345f67a0
  Cloud you, please, explain in more detail what exactly is wrong now?

  Regards

  #283351 Copied
  

  Myko007

  Participant

  April 9, 2021 at 19:05

  Hello, please check an existing home page its not howing properly, on responsive it just a mess
  thanks

  #283407 Copied
  

  Rose Tyler

  Support staff

  April 10, 2021 at 10:50

  Hello,

  I do not see the mentioned mess on your Home page. Olga comes back after the weekend. Please provide screenshots of what exactly is wrong and explain what do you want to get.
  Thanks in advance.

  Regards

  #283452 Copied
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