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Responsive layout not working on phone - by fbskitchens

This topic has 7 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

fbskitchens

Participant

October 5, 2015 at 20:44

Hello,

My site is not adjusting images and elements to fit mobile phone screens. It responds to tablets and small laptop screens however when loading on a phone, the page and images are much too large for the screen – I cannot even zoom out to show the full page.

I’ve included my login credentials below. Please advise as soon as possible. Thank you!

Please, contact administrator
for this information.

#91528 Copied Theme version: 2.5 WooCommerce version: 2.4.7

6 Answers

Robert Hall

Support staff

October 6, 2015 at 10:26

Hello,

As I see it’s works perfectly for default WooPress theme. Please check the Child Theme customizations.

Regards,
Robert Hall.

#91667 Copied

Jack Richardson

Support staff

October 6, 2015 at 10:27

Hello,

As I see you’ve added the code in functions.php file in the child theme:
.container { margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 1170px; }
The value width: 1170px; is causing the issue.
Remove it and check the site after that.

Best regards,
Jack Richardson.

#91668 Copied

fbskitchens

Participant

October 7, 2015 at 17:00

Hello,

I have removed the value width: 1170px; as suggested however the issue remains, though only on phones. When I adjust my web browser to a very narrow width, all elements adjust accordingly. However, when I visit the site on my phone the elements do not adjust.
Thank you for your help!

#92305 Copied

Eva Kemp

Support staff

October 7, 2015 at 17:20

Hello,

As I see site is shown fine on mobile:
http://storage8.static.itmages.com/i/15/1007/h_1444234757_3313204_3ec0f23782.png

Please show a screenshot what you see on your side and specify what mobile device you’re using.

Regards,
Eva Kemp.

#92314 Copied

fbskitchens

Participant

October 7, 2015 at 17:26

It looks like it is now adjusting properly on my phone – I supposed I didn’t wait enough time for the change to make it through caching.

Thanks again for your help.

#92317 Copied

Eva Kemp

Support staff

October 7, 2015 at 17:31

Hello,

You’re welcome.

Regards,
Eva Kemp.

#92319 Copied
Tagged: layout, not working, phone, responsive, themes, woocommerce, wordpress
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