Request to Change First Image to Playing Picture

This topic has 7 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Luca Rossi

  • Avatar: Muhammad Saleem
    DashDoor
    Participant
    November 13, 2025 at 23:52

    Dear 8theme Team,

    I hope you are doing well.
    I would like to request your help with the images on my website. I want the first picture on the page to be changed to the playing picture, and the other picture should remain the same.

    Can you please update this for me?

    Thank you so much for your continuous support.

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    November 14, 2025 at 07:20

    Hello @DashDoor,

    Could you please clarify what you mean by “the playing picture”?
    Kindly provide the image you would like to change, and we will make the update for you.

    Best regards,
    The 8Theme Team

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    November 14, 2025 at 09:45

    Updated Explanation to the AF Team

    Dear 8theme Team,

    On my homepage, there is one main picture (hero image). I would like this picture to fade naturally into other pictures — one after another — with a smooth, gentle transition.

    I do not want a sliding effect.
    I want the images to change softly, like a natural fade-in / fade-out effect, so it looks clean and modern.

    Please update the homepage picture section to use this fade transition effect, and I will provide you with the new images.

    Thank you for your help and quick support.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 14, 2025 at 15:56

    Hello @DashDoor,

    We have replaced the banner image with the carousel element.

    Could you please check it now?

    Thank you!

    Best regards,
    The 8Theme Team

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    November 14, 2025 at 16:38

    Request for Slider Image Size, Adding More Pictures & Enabling Auto-Carousel

    Dear 8theme Team,

    Thank you so much, sir. I truly appreciate your efforts. You have made the changes on my home screen, and I am very happy with your work. You always respond on time, you behave very professionally, and you resolve my issues within a few minutes. I am really glad to be connected with your team. Many things I don’t know how to do, but every time you guide me and help me very kindly. Thank you so much for your support.

    I have one more request. Could you please guide me on how I can add more pictures to the home slider? I want to upload the first picture of my store and then other pictures of my products.

    Also, right now the slider only moves when we click forward or backward. I want the carousel to change the pictures automatically. So please enable the automatic slide transition.

    Thank you once again for your great support and professional service.

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    November 14, 2025 at 18:29

    Here is your email rewritten clearly, officially, and politely:

    Subject: Request for Exact Carousel Image Size

    Dear 8Theme Team,

    Thank you so much for your continuous help and support. I really appreciate your quick and respectful responses every time I contact you.

    I have set the carousel to automatic, but I need your assistance with one more thing. Could you please provide me with the exact image size (width and height) for the carousel? The images I upload are getting cropped after refreshing the page, so I want to create my pictures in the correct size and avoid this issue.

    Kind regards,.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 15, 2025 at 09:45

    Hello @DashDoor,

    The images for this carousel should be sized at 650×500 px or 1300×1000 px for iOS devices.

    Best regards,
    The 8Theme Team

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