PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I can’t update the theme, it gives an error. I erased the cache and reactivated the license, as it is written in this forum. It didn’t help, please do it manually
Site URL: https://dongho365.vn/
Theme version: 9.1.14
Dear Tạ Xuân Thanh,
Thank you so much for purchasing our theme and contacting our support center.
To facilitate a resolution, we kindly ask that you carefully review and adhere to the guidelines provided in our theme documentation. The relevant instructions can be found at the following links:
– Troubleshooting PCLZIP_ERR_BAD_FORMAT (-10) during theme core plugin update:
Please be advised that you should initially upgrade the XStore Core plugin to the most recent version before proceeding to update the XStore Theme on your website.
Should the problem continue to occur, we kindly request that you provide us with your WordPress Admin URL and login credentials. Please submit this information in the private content section of this discussion thread, enabling us to investigate the matter further and assist you accordingly.
The 8Theme Team
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