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Request for Solution: Mobile Menu Customisation with Drill-Down Submenus

This topic has 8 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Amit Ghai

  • Avatar: Amit Ghai
    Amit Ghai
    Participant
    May 19, 2025 at 10:34

    Dear XStore Support Team,

    I hope this message finds you well.

    We are currently using the XStore theme and are looking to improve the mobile navigation experience on our website, particularly with menus that contain multiple levels of dropdown submenus. The default mobile menu can become cluttered and less intuitive for users with complex category structures.

    We are wondering if you have any built-in options, custom CSS/JavaScript snippets or recommendations to make the mobile menu more user-friendly, specifically something similar to the drill-down sliding panel menu functionality offered by the Woodmart theme. In their implementation, clicking a main menu item slides in a new panel with its subcategories and includes a “back” button to return to the previous level.

    Could you please advise if:

    XStore supports this type of menu functionality natively?

    You can provide any custom code to help us achieve this layout?

    Is there a recommended plugin (premium) compatible with XStore to implement this feature?

    Your guidance or suggestions would be greatly appreciated.

    Kind regards,
    Amit

    Please, contact administrator
    for this information.
    #444772 Copied Theme version: 9.4.13
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 19, 2025 at 15:55

    Dear @Amit Ghai,

    We hope this message finds you well.

    We have noticed that your website is currently hidden from public view. In order to assist you effectively, we kindly request that you either provide us with access to review the website or temporarily disable the WP-Captcha verification.

    If you prefer not to grant access to your website, we would appreciate it if you could share the demo you imported. This will allow us to examine the mobile menu in the header and offer appropriate suggestions based on your specific setup.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    #444823 Copied
    Avatar: Amit Ghai
    Amit Ghai
    Participant
    May 19, 2025 at 16:07

    Hi Jack,

    I have created a new Administrator user account to assist with the ongoing support. You will find the login details securely provided in the private content area of this ticket.

    Please let me know if you require anything further.

    Kind Regards,
    Amit

    Please contact administrator
    for this information.
    #444827 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2025 at 06:47

    Hello @Amit Ghai
    We are unable to login with such credentials as it still needs to verify the email in WP-Captcha -> https://prnt.sc/2SNiHSCXejsr.
    Kind regards, Jack Richardson
    The 8theme’s team

    #444865 Copied
    Avatar: Amit Ghai
    Amit Ghai
    Participant
    May 20, 2025 at 08:11

    Hi Jack,

    I sincerely apologise for the inconvenience caused. I have now disabled the WP Captcha plugin.

    Kind regards,
    Amit

    #444900 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2025 at 08:52

    Dear @Amit Ghai,

    We hope this message finds you well.

    Following our review, we have explored the possibility of enhancing the mobile menu content using custom CSS solutions. Unfortunately, this approach is not feasible at the moment.

    However, we encourage you to submit your request for improvements to the mobile dropdown functionality via our taskboard at: https://www.8theme.com/roadmap/. Alternatively, if you require additional customization, you may submit a request through your account at: https://www.8theme.com/account/.

    Thank you for your understanding.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #444908 Copied
    Avatar: Amit Ghai
    Amit Ghai
    Participant
    May 20, 2025 at 09:01

    Hi Jack,

    Thank you for your assistance and support regarding the mobile dropdown functionality. I appreciate your guidance.

    I will submit a request for this improvement in the Roadmap section as suggested.

    Thanks again for your help.

    Kind regards,
    Amit

    #444910 Copied
    Avatar: Amit Ghai
    Amit Ghai
    Participant
    May 20, 2025 at 09:03

    Thanks for the support! My topic “Request for Solution: Mobile Menu Customisation with Drill-Down Submenus” has been successfully resolved.

    #444912 Copied
  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Request for Solution: Mobile Menu Customisation with Drill-Down Submenus’' has been successfully resolved, and the topic is now closed for further responses

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