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Removing ajax on "add-to-cart" Not workign with woocommerce product add-ons

This topic has 24 replies, 6 voices, and was last updated 10 years, 8 months ago ago by Robert Hall

jeramiah

Participant

November 13, 2014 at 16:14

While your theme is super awesome in every way, and while your theme does support woocomerce, it’s just too heavy in javascript apparently and won’t work with woocomerce plugins:
http://www.woothemes.com/products/product-add-ons/

I must have the add to cart button literally go to the checkout page. But it continues to open the shadowbox with ajax. I’ve tried disabling this from the theme’s CP, but it’s not working. How can I get around this?

#24494 Copied

23 Answers

Robert Hall

Participant

November 13, 2014 at 16:23

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#24497 Copied

jeramiah

Participant

November 13, 2014 at 16:55

Thank you for the fast reply!!

If you switch themes to like twenty twelve, everything works, displays all of the options in the sidebar cart and properly adds up all options properly. With the royal theme activated it’s not doing this. ;-(

Please, contact administrator
for this information.

#24508 Copied

jeramiah

Participant

November 13, 2014 at 17:09

Please see private content for screenshots.

Please, contact administrator
for this information.

#24513 Copied

dea5306

Participant

November 13, 2014 at 19:47

Hello,
What is the work around for this? I am experiencing the same issue when i add an item to the cart it gets stuck in the light box with the rotating animation.

#24541 Copied

Eva Kemp

Participant

November 14, 2014 at 10:13

Hello @dea5306,

Have you disabled “Ajax “Add to Cart”” in Theme Options > Single Product Page?
Please do this.

Thank you.
Regards,
Eva Kemp.

#24607 Copied

jeramiah

Participant

November 14, 2014 at 16:03

That was the first thing I did and it didn’t disable anything. When the add to cart button is pressed, it still pulls up the ajax shadowbox thing. Anyway I can manually remove that option?

#24681 Copied

Eva Kemp

Participant

November 15, 2014 at 12:58

Hello @jeramiah,

Try to disable 3rd-party plugins one by one as some of them may cause the issue.
Please check it.

Thank you.
Regards,
Eva Kemp.

#24756 Copied

BSM9981

Participant

November 18, 2014 at 06:29

I am having the same issue. I disabled all plugins, still not working.

Thanks

#25050 Copied

Eva Kemp

Participant

November 18, 2014 at 15:56

Hello @BSM9981,

Please describe your problem and provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#25149 Copied

BSM9981

Participant

November 19, 2014 at 21:45

I cannot add variable products to the cart.

Please see private content

Please, contact administrator
for this information.

#25441 Copied

Eva Kemp

Participant

November 20, 2014 at 14:54

Hello @BSM9981,

Please provide us with FTP credentials to investigate this issue.

Thank you.
Regards,
Eva Kemp.

#25677 Copied

BSM9981

Participant

November 20, 2014 at 17:28

Hi Eva

Please, contact administrator
for this information.

#25725 Copied

Eva Kemp

Participant

November 20, 2014 at 22:48

Hello @BSM9981,

Sorry, but we can’t connect to your FTP account with the credentials you provided.
Please check them.

Thank you.
Regards,
Eva Kemp.

#25782 Copied

BSM9981

Participant

November 20, 2014 at 22:51

try these

Please, contact administrator
for this information.

#25783 Copied

Eva Kemp

Participant

November 21, 2014 at 00:22

Hello,

There is an error when trying to connect with the credentials you’ve just provided:
Response: 550 SSL/TLS required on the control channel
Error: Could not connect to server

Are you using any port for FTP?

Regards,
Eva Kemp.

#25804 Copied

BSM9981

Participant

November 21, 2014 at 00:35

Below is what i got back from my hosting folks, it works with explicit ftp, please see the link. Thanks

Please, contact administrator
for this information.

#25808 Copied

BSM9981

Participant

November 22, 2014 at 16:34

Hi Eva, were you able to get in?

#26075 Copied

Eva Kemp

Participant

November 24, 2014 at 13:53

Hello @BSM9981,

Please update the theme to the latest version 1.5:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
Don’t forget to create a back up of your files and database before updating.

Thank you.
Regards,
Eva Kemp.

#26183 Copied

BSM9981

Participant

November 24, 2014 at 16:51

HI Eva, I updated, same issue, I turned ajax off but it remains on and prevents variable products from being able to be added to cart

#26259 Copied

BSM9981

Participant

November 26, 2014 at 15:19

Hi Eva, any update on my issue? Thanks

#26743 Copied

Olga Barlow

Participant

December 3, 2014 at 08:21

Hello,

Check now, please.

Regards,
Olga Barlow

#27795 Copied

BSM9981

Participant

December 3, 2014 at 17:21

Fixed! Thank you.

#27911 Copied

Robert Hall

Participant

December 3, 2014 at 17:31

Hello,

You’re welcome!

Regards,
Robert Hall.

#27913 Copied
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