Remove product link from cart page not working

This topic has 12 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 14:37

    hi i got this https://ibb.co/fNXzTyn i already disabled product link

    https://ibb.co/L6n7W9M but still not working, when i click on product it takes my to a blank page

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 14:40

    i also removed product image quantity, all, but its not taking the changes im doing

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2023 at 14:57

    Hello @ljimenez,

    Thank you for contacting us and for using XStore.

    https://prnt.sc/TN4MF6WLG0Lp – we kindly request that you proceed with updating the theme by following the instructions provided in this guide: https://xstore.helpscoutdocs.com/article/63-theme-update

    Should you require any further assistance, please do not hesitate to contact us.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 15:11

    upgraded but still not taking any change

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2023 at 15:18

    Hello @ljimenez,

    We appreciate your prompt response.

    Please provide FTP access.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 15:21

    attached here

    Please contact administrator
    for this information.
    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 15:23

    also this weird space between headers https://ibb.co/WDq5Hdc see yellow marks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2023 at 15:36

    Hello @ljimenez,

    We regret to inform you that we are unable to view the theme file following the establishment of a connection – https://prnt.sc/DID7YbY6dql- . We kindly request that you verify the intended destination folder at your earliest convenience.
    We appreciate your prompt attention to this matter.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 15:47

    Sorry was ftp i read wp access sorry attached ftp

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2023 at 16:25

    Hello @ljimenez,

    We would like to inform you that the options you have referenced are specifically designed for the checkout page and do not apply to the cart page. For your convenience, we have provided screenshots to illustrate this:https://prnt.sc/pkUYJYzSaXKn https://prnt.sc/gu5JB7unLMxO

    https://imgbb.com/WDq5Hdc – we are pleased to report that the issue you highlighted has been resolved.

    Should you wish to access more advanced customization options, we encourage you to start utilizing our builders for the cart and checkout pages https://prnt.sc/rqTXJeGzbXJX
    https://xstore.helpscoutdocs.com/article/193-xstore-cart-page-builder-with-elementor

    We appreciate your understanding and are here to assist you with any further inquiries.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    December 15, 2023 at 16:32

    Try click to the product in the cart page. It will redirect to a empty page

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2023 at 16:42

    Hello @ljimenez,

    Enclosed is a link to a video for your reference: https://gyazo.com/508ab1a4b39958ac49d3404ee5bba4e9

    We kindly request that you implement the following code to render the product title non-clickable:

    .woocommerce-cart .product-title,
    .woocommerce-cart .product-thumbnail {
        pointer-events: none;
    }

    Kind Regards,
    8theme team

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The issue related to '‘remove product link from cart page not working’' has been successfully resolved, and the topic is now closed for further responses

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