Related products section design gets broken after patch applied

This topic has 7 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: sefat
    sefat
    Participant
    January 12, 2025 at 21:06

    Related products section design gets broken after the patch applied

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 13, 2025 at 08:36

    Hello, Sefat,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the page shown in your screenshot, along with temporary wp-admin access? This will allow us to review the settings and assist you more effectively.

    We look forward to your response.

    Best regards,
    8Theme’s Team

    Avatar: sefat
    sefat
    Participant
    January 13, 2025 at 13:39

    I have attached my website login in private area,

    NB: please don’t change the child theme, someone form your team changed it before and I faced many issues.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 14, 2025 at 13:34

    Dear @sefat,

    We hope this message finds you well.

    We would like to clarify that the issue you encountered was not caused by the recent patch update. Instead, it occurred due to custom font sizes that were applied to the buttons in a specific section of your product, which inadvertently disrupted the styling of the hover effects.

    To resolve this, we have reset the button styles (please refer to the screenshot here: https://prnt.sc/Pv7olGctaGS2). As a result, the buttons are now displaying correctly. You can view the updated styling here: https://prnt.sc/KdU3aeoTb-JS.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: sefat
    sefat
    Participant
    January 14, 2025 at 15:15

    PLEASE check my attachment for how it was showing my related products before the problem happened.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 14, 2025 at 15:23

    Hello @sefat

    Please, check now !

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 14, 2025 at 16:11

    Dear sefat,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Related products section design gets broken after patch applied’' has been successfully resolved, and the topic is now closed for further responses

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